Frequently Asked Questions

    1. Take a look at our themes and add-ons, and when you’re ready to book, just fill out our booking form. Not sure what theme is best for your event? Click the Customization add-on, and we’ll design a custom experience for you!

    2. Payment is due in full at the time of booking.

    3. If you’ve booked a custom theme, garden party or event styling package, we’ll set up a consultation call to chat through all the details.

    4. Have a question during or after your booking? We’re happy to chat! Just email us at contact@wanderlustdfw.com.

    1. We will arrive 1 hour before your appointment time to set up.

    2. You can arrive with your guests at your scheduled appointment time.

    3. Enjoy your picnic!

    4. We will return at the end of your picnic reservation to clean up and break down.

  • Our picnics do not include food. If you’d like us to provide food for your picnic, please select the Charcuterie add-on to your package at checkout.

  • Of course! You’re always welcome to bring your own food, use your preferred caterer or pick up takeout on the way to your picnic.

  • Picnics are BYOB. However, public parks prohibit the consumption of alcohol on-site.

  • Nope! We will return to your location at the end of your picnic reservation and handle all of the cleanup. If the picnic is at your private residence, we will need at least 20 minutes to clean up and get out of your way.

  • We’ve scoped out several lovely spots around DFW where we know you’ll enjoy the views. We love Turtle Creek Park (Dallas), Shepard Creek Park (Plano) and Frisco Square (Frisco). If you choose a different public park, you are in charge of any permits and fees necessary to host an event there. We can also pop up in private spaces, such as event venues, Airbnbs, hotel rooms, backyards and even your living room. A travel fee will be applied for picnics more than 25 miles from central Dallas (75206).

  • The sooner you book, the better! We need at least 7 days of lead time to plan your picnic. This gives us time to confirm inventory and team members are available for your special event.

  • Full payment is due at the time of booking. If you’re choosing a custom theme, we’ll send a separate invoice for any specially sourced items after our consultation call.

  • As your event approaches, we’ll keep an eye on the weather forecast. If it looks like rain or rough weather is headed your way, we’ll reach out the night before your picnic via email and text to chat through other options — whether that’s rescheduling or switching to a cozy in-home setup.

    If unexpected severe weather (like rain or thunderstorms) cuts your picnic short, you may be eligible for a partial refund if an hour or more of your experience is missed.

  • Life happens, we get it! If something comes up, we’re happy to work with you to reschedule your picnic. Just email us at contact@wanderlustdfw.com at least 7 days before your scheduled date. With 7+ days’ notice (or in the case of inclement weather), you can reschedule at no extra cost. While we don’t offer refunds, we’ll always do our best to make sure your picnic still happens.

    Because we work with third-party vendors for our Charcuterie and Fresh Flower add-ons, those orders are non-refundable and subject to availability for your rescheduled event.