Frequently Asked Questions

    1. Take a look at our themes and add-ons, and when you’re ready to book, just fill out our booking form. Not sure what theme is best for your event? Just reach out to us, and we’ll design a custom experience for you!

    2. Payment is due in full at the time of booking.

    3. If you’ve booked a custom theme, garden party or event styling package, we’ll set up a consultation call to chat through all the details.

    4. Have a question during or after your booking? We’re happy to chat! Just email us at contact@wanderlustdfw.com.

    • Low-rise picnic tables

    • Rugs and comfy floor pillows

    • Table linens

    • Place settings (plates, glassware, napkins, cutlery)

    • Silk floral arrangements

    • Candles and table décor

    • Delivery, setup and breakdown

  • Yes, this is a BYOB experience. Our picnics do not include food. Bring your favorite drinks, snacks and food to enjoy during the picnic. If you’d like us to provide food for your picnic, please select the Charcuterie add-on at checkout.

  • Picnics are BYOB. Please note that most public parks prohibit the consumption of alcohol on-site.

  • We will arrive 1-1.5 hours before your appointment to set everything up. You don't have to lift a finger! If your picnic is at a public park, we'll text you the exact location so you can find your picnic easily. You can just arrive with your guests at your scheduled appointment time. Then just sit back and enjoy! You'll receive a reminder text 15 minutes before your reservation ends. We’ll return at the end of your picnic to clean up and break down.

  • Nope! We will return to your location at the end of your picnic reservation and handle all of the cleanup. If the picnic is at your private residence, we will need at least 20 minutes to clean up and get out of your way.

  • Wherever you’d like! We’ve scoped out several lovely spots around DFW where we know you’ll enjoy the views. We especially love White Rock Lake Park, Turtle Creek Park and Lake Cliff Park. If you request a setup in the park, you are in charge of any permits and fees necessary to host an event there. We can also pop up in private spaces, such as Airbnbs, hotel rooms, backyards and even your living room.

  • Unfortunately, The Dallas Arboretum does not allow picnic tables. If you’d like to host an event there, we can only offer traditional blanket-style picnics without any tables. There is also an additional $25 fee to cover the cost of admission for our setup team.

  • The sooner you book, the better! We need at least 7 days of lead time to plan your picnic. This gives us time to confirm inventory and team members are available for your special event. Custom events and garden parties require 30 days of lead time so we have ample time to source your design elements.

  • Full payment is due at the time of booking. If you’ve choosen a custom theme, we’ll send a separate invoice for any specially sourced items after our consultation call.

  • As your event approaches, we’ll keep an eye on the weather forecast. If it looks like rain or rough weather is headed your way, we’ll reach out via email and text to chat through other options — whether that’s rescheduling or switching to a cozy in-home setup.

    If unexpected severe weather (like rain or thunderstorms) cuts your picnic short, you may be eligible for a partial refund if an hour or more of your experience is missed.

  • Life happens, we get it! If something comes up, we’re happy to work with you to reschedule your picnic. Just email us at contact@wanderlustdfw.com at least 7 days before your scheduled date. With 7+ days’ notice (or in the case of inclement weather), you can reschedule at no extra cost. While we don’t offer refunds, we’ll always do our best to make sure your picnic still happens.

    Because we work with third-party vendors for our Balloons, Charcuterie and Fresh Flower add-ons, those orders are non-refundable and subject to availability for your rescheduled event.